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Privacy Policy

Privacy Policy Effective Date: May 24, 2026 Last Updated: May 24, 2026

This Privacy Policy describes how Samuel Elijah Photography, LLC (referred to as "we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website, book our photography or videography services, or access your media delivery client portal. By using our services, you agree to the collection and use of information in accordance with this policy.

We operate in compliance with the laws of the State of North Carolina and applicable United States federal privacy and telecommunication guidelines.

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1. Information We Collect Samuel Elijah Photography, LLC collects personal, business, and property information that you provide directly to us when creating a client account, scheduling a shoot, or communicating with us. This information includes:

Contact Details: Name, email address, phone number, and physical mailing or billing address. Business Information: Brokerage name, company details, and real estate license information (applicable to real estate agents and professional clients). Property Listing Data: Physical addresses of properties to be photographed, lockbox codes, gate codes, and specific home access instructions or listing details. Media Assets: Photos, videos, floor plans, 3D tours, and aerial/drone footage captured during our service.

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2. How We Use Your Information We use the collected data strictly to operate our business, improve our services, and fulfill our agreements with you, including:

Scheduling, performing, and delivering real estate media services. Creating automated Property Websites and Marketing Kits. Invoicing, tracking payment status, and processing financial transactions. Providing responsive customer support and assistance. Sending transactional system alerts (e.g., booking confirmations, text updates, "order ready for download" links). Distribution of occasional commercial emails or newsletters regarding pricing updates and new services (subject to your right to opt out). Compliance with our legal obligations.

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3. Third-Party Infrastructure & Data Processing Samuel Elijah Photography, LLC does not sell, rent, or trade your personal information to third-party marketing brokers. To provide seamless delivery and secure business management, we share data with specific backend service providers under the following circumstances:

Media Storage and Client Portal Management: We utilize the HDPhotoHub Platform to process orders, host media, create marketing collateral, and maintain client dashboards. All property media and client database fields are safely routed through their service architecture. Financial Transactions and Payment Processing: Payment processing — including upfront booking payments, invoice payments, and "pay-on-receipt" download gates — is handled strictly through Stripe. We do not view, collect, or store your credit card or banking details on our native servers. All transaction processing adheres to PCI-DSS compliance regulations. Email Marketing and Promotions: We utilize Mailchimp to manage our commercial communication distribution lists. If you choose to receive promotional updates from us, your name and email address will be safely synchronized to our Mailchimp audience list. Business Transactions: We may share or transfer your data in connection with, or during negotiations of, a business transaction such as a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

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4. Cookie Policy Our website is built and hosted on the Wix platform. Like most websites, our site uses cookies — small text files placed on your device — to ensure basic functionality, analyze site performance, and support third party integrations.

The following categories of cookies may be active on our site:

Essential Cookies: Required for the website to function properly. These include session management and platform security cookies set by Wix. These cannot be disabled without affecting site functionality.

Analytics Cookies: Our site may use Wix Analytics and/or Google Analytics to collect anonymous data about how visitors interact with our site — such as pages visited, time on site, and general geographic location. This data is used solely to improve our website experience and is never tied to your personal identity.

Social Media Cookies: Our website embeds social media buttons for Instagram and Facebook. When these buttons are present on a page, those platforms may set their own cookies on your device to track interactions, even if you do not click the buttons. These cookies are governed by the respective privacy policies of Meta (Facebook and Instagram) and are outside of our direct control. We encourage you to review Meta's Privacy Policy at facebook.com/privacy/policy for further information.

Cookie Management: Most web browsers allow you to control or disable cookies through their settings. Please note that disabling certain cookies may affect the functionality of our website. You may also manage your cookie preferences through the consent banner presented upon your first visit to our site.

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5. Direct Marketing and CAN-SPAM Compliance In compliance with the federal FTC CAN-SPAM Act and North Carolina business guidelines, any promotional email sent via our email processors will clearly identify Samuel Elijah Photography, LLC as the sender.

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Opt-Out Rights: You retain the complete right to revoke consent to receive marketing communications at any time. You can instantly opt out by clicking the "Unsubscribe" link placed at the foot of any marketing message. Opting out of marketing will not interrupt important transactional messages, such as your automated media delivery notifications.

6. SMS Privacy Policy All the above categories in this Privacy Policy exclude text messaging originator opt-in data and consent. Your SMS opt-in data, mobile phone numbers, and text consent will not be shared, sold, or rented with any third parties or affiliates for marketing or promotional purposes under any circumstances.

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7. Your Choices and Rights You have certain rights regarding your personal information, including the right to:

Access, correct, or update your information. Object to the processing of your information. Request deletion of your information, subject to legal, historical accounting, or licensing limitations.

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To exercise your rights or manage your communication preferences, please contact Samuel Elijah Photography, LLC using the information provided in the "Contact Us" section below.

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8. Data Security & Retention Samuel Elijah Photography, LLC implements appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We leverage the enterprise-grade infrastructure of HDPhotoHub and Stripe to protect your records. We store client profiles and property media links for as long as your account remains active or as needed to maintain historical financial records for our business.

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9. Children's Privacy Our services are designed for adults, including real estate professionals and individual homeowners. Samuel Elijah Photography, LLC does not knowingly collect personal information from individuals under the age of 18. If you become aware that a child has provided us with personal information, please contact us and we will take immediate steps to delete such information.

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10. Changes to This Privacy Policy Samuel Elijah Photography, LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

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11. If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us directly via our digital channels:

Business Name: Samuel Elijah Photography, LLC

Contact Email: info@samuelelijahphotography.com

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